Description

A customer types “winter boots, waterproof, under 80, size 9” into your store. Your search returns every boot you sell. The customer wanted four specific things and got none of them filtered.

This plugin connects your WooCommerce store to the Emporiqa AI chatbot. It acts like an online salesperson: shoppers describe what they need (or upload a photo of something they like), it finds matching products from your catalog, handles objections, answers questions from your own pages, compares items, and walks them to cart and checkout.

Try it yourself on the live demo store.

What it does:

Closes sales: handles objections like “too expensive” by suggesting alternatives from your catalog, instead of giving up
Searches your product catalog by what shoppers mean, not just keywords
Visual search: a shopper uploads a photo (something they saw on social, a style they like), the chatbot describes it and finds matching products in your catalog
Answers questions about shipping, returns, and payment from your store pages
Compares products side by side
Adds to cart and sends shoppers to checkout
Tracks which chats led to purchases (full conversion funnel with chat-attributed revenue)
Starts conversations automatically based on shopper behavior (time on page, pages visited, checkout page)
Rates shopper satisfaction after each conversation (thumbs up/down with aggregate scores)
Hands off to your team when it can’t help
Works in 65+ languages
Unlimited team members on every plan, no per-seat fees

Pricing

Pay-as-you-go: $0.25 per conversation, $25 signup credit (~100 free conversations) auto-applied at signup, no credit card required. Capped at $59/month by default (you can adjust the cap). See the FAQ below for details.

How it works:

Install the plugin and connect it to your Emporiqa account in Settings > Emporiqa
Your products and pages sync automatically
The chat widget appears on your store
Changes sync in real-time, no manual updates needed

Built for WooCommerce:

All product types: simple, variable, grouped, external
Multi-language: Polylang, WPML, TranslatePress
Multi-currency: WOOCS, WPML Multi-Currency, WC Payments, Aelia
In-chat cart with stock validation
Order tracking via REST API
Conversion tracking via order completion webhooks
Compatible with WooCommerce HPOS

Emporiqa also works with Drupal Commerce, Magento, PrestaShop, Shopware, Sylius, and any store via webhook API. Same platform, same dashboard, same assistant.

For developers:

The plugin provides 20+ WordPress filters to customize synced data, control which products sync, override cart/checkout URLs, assign sales channels, and more. WP-CLI commands available for bulk sync operations. See the full documentation.

Key filters: emporiqa_product_data, emporiqa_should_sync_product, emporiqa_widget_enabled, emporiqa_checkout_url, emporiqa_order_tracking_data.

Third-Party Service

This plugin connects to Emporiqa, an external service, in the following ways:

Webhook sync: Product and page data is sent to the Emporiqa API (https://emporiqa.com/webhooks/sync/) when content changes or during manual sync operations. Data is authenticated via HMAC-SHA256 signatures.
Chat widget: An external JavaScript file is loaded from https://emporiqa.com/chat/embed/ on all public-facing pages (when a Store ID is configured) to display the chat assistant.
Order tracking: Emporiqa may send requests to your site’s REST API to look up order status on behalf of customers.

An Emporiqa account is required. By using this plugin you agree to the Emporiqa Terms of Service and Privacy Policy.

Screenshots

Product search — the chatbot recommends items from your catalog when shoppers describe what they want, with price, stock, and add-to-cart
Closes the sale — handles objections like “cheaper on Amazon” with facts about your store, not a discount
Product comparison — side-by-side specs, prices, and features so the shopper can decide without leaving the chat
In-chat cart — shoppers add items and proceed to checkout without leaving the conversation
Customer support — answers shipping, payment, and policy questions from your own pages
Human handoff — when the chatbot can’t help, your team takes over with the full conversation history
Order tracking — shoppers check order status in chat using only their order number and email
Analytics dashboard — revenue attributed to chat, conversions, widget engagement, satisfaction, top products
Plugin settings — connect your store with a Store ID and secret. Everything syncs automatically after that
Bulk sync — one click to send your whole catalog; Test Connection verifies the setup first

Installation

From wordpress.org (recommended):

Go to Plugins > Add New in your WordPress admin
Search for “Emporiqa”
Click Install Now, then Activate

Manual installation:

Download the plugin from wordpress.org
Upload the emporiqa folder to /wp-content/plugins/
Activate the plugin through the Plugins menu

Setup:

Create a free Emporiqa account at emporiqa.com (no credit card required — $25 signup credit, ~100 free conversations, auto-applied)
Go to Settings > Emporiqa in your WordPress admin
Enter your Store ID and Connection Secret (from the Emporiqa dashboard under Settings > Store Integration)
Click Test Connection to verify everything works
Run the initial sync from the Sync tab

Full setup guide with screenshots: emporiqa.com/docs/woocommerce/

Integration overview: emporiqa.com/integrations/woocommerce/

FAQ

Where do I get my Store ID and Connection Secret?

Does this work with Polylang, WPML, or TranslatePress?

Yes. The plugin automatically detects Polylang, WPML, and TranslatePress, and syncs content in all configured languages. Languages are auto-detected on activation.

How do I do the initial sync?

After configuring the plugin, either use the “Sync All” button in Settings > Emporiqa > Sync tab, or run wp emporiqa sync-all via WP-CLI. After the initial sync, changes are sent automatically in real-time.

Can I control which products get synced?

Yes. Use the emporiqa_should_sync_product filter:

add_filter( 'emporiqa_should_sync_product', function( $should_sync, $product ) {
    if ( $product->get_price() <= 0 ) {
        return false;
    }
    return $should_sync;
}, 10, 2 );

What post types can I sync as pages?

By default, the page post type is synced. You can configure additional public post types (posts, custom post types) in Settings > Emporiqa under “Page Content Types”.

Does the plugin support WooCommerce HPOS?

Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage (Custom Order Tables).

How does order tracking work?

The plugin exposes a REST API endpoint that Emporiqa calls when a customer asks about their order. Requests are authenticated automatically using your connection secret.

Does visual search work with any product?

Yes. The chatbot accepts a photo upload, describes what it sees (color, material, category, distinctive features), and searches your catalog using that description. Works best for products with photos that show the item clearly. The shopper doesn’t need special tags on your products. The visual search runs through the same catalog you already sync.

What happens if the AI says something wrong?

Every reply comes from your synced products and pages, never from training data. When the chatbot isn’t sure, it says so and offers to hand off to your team. You can review every conversation in the dashboard and low-rated ones are flagged automatically.

Where do the answers come from?

Every reply comes from your synced store content: products, shipping page, return policy, FAQ pages. The chatbot answers from what you’ve synced, never from general training data.

How much does it cost?

The plugin is free. Emporiqa is Pay-as-you-go: $0.25 per conversation, with a $25 signup credit (~100 free conversations) auto-applied when you create your account. No credit card required at signup, no trial deadline, and the credit doesn’t expire while your store is active. Spend is capped at $59/month by default and you can raise or lower the cap any time. Full pricing details at emporiqa.com/pricing/.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“Emporiqa” is open source software. The following people have contributed to this plugin.

Rosen Hristov

Translate “Emporiqa” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.1.0

Simplified settings page: Connection Settings is the only section expanded by default
Order Tracking API URL moved into Connection Settings for easier setup
Order tracking endpoint is now always registered — it remains protected by HMAC-SHA256 signature verification, a 5-minute timestamp tolerance, and per-IP rate limiting
Email verification for order tracking is now always required (no longer toggleable)
Test Connection button and WP-CLI command reference moved to the Sync tab (CLI reference collapsed by default)
Sync Settings (sync scope, languages, page post types) moved below Advanced and collapsed by default

1.0.0

Initial release
Product and variation synchronization via webhooks
Simple, variable, grouped, and external product types supported
Page synchronization for configurable post types
Multi-language support (Polylang, WPML, TranslatePress, WordPress locale)
Multi-currency support (WOOCS, WPML Multi-Currency, WC Payments, Aelia)
Embedded chat widget with automatic language and currency detection
In-chat cart operations with stock and purchasability validation
Conversion tracking via order completion webhooks (filterable statuses)
Order tracking REST API with HMAC authentication and rate limiting
Webhook retry with exponential backoff via Action Scheduler
Tax-inclusive/exclusive pricing context in product payloads
Variable product price ranges (min/max)
Stock reduction re-sync on order placement
WP-CLI commands for bulk sync operations
Event deduplication for batch operations
WordPress filters for data customization

Description

Screenshots

Installation

FAQ

Where do I get my Store ID and Connection Secret?

Does this work with Polylang, WPML, or TranslatePress?

How do I do the initial sync?

Can I control which products get synced?

What post types can I sync as pages?

Does the plugin support WooCommerce HPOS?

How does order tracking work?

Does visual search work with any product?

What happens if the AI says something wrong?

Where do the answers come from?

How much does it cost?

Reviews

Contributors & Developers

Interested in development?

Changelog

1.1.0

1.0.0

Meta

Ratings

Contributors

Support